Our Privacy Policy
At Gorgeous Pomeranian Puppies, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, interact with us, or purchase our products or services.
Information We Collect:
- Personal Information: When you contact us, place an order, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and mailing address.
- Payment Information: If you make a purchase, we may collect payment information such as credit card details or other payment methods to process your transaction securely.
- Website Usage Data: We may collect information about your browsing activity on our website, including pages visited, links clicked, and other interactions, to improve our website’s functionality and user experience.
How We Use Your Information:
- Order Processing: We use your personal and payment information to process your orders, fulfill your requests, and provide customer service.
- Communication: We may use your contact information to communicate with you about your orders, provide updates on our products and services, and respond to your inquiries.
- Marketing: With your consent, we may send you promotional emails or newsletters about our latest products, special offers, and events. You can opt out of receiving marketing communications at any time.
Data Security:
We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption and security protocols to safeguard your personal and payment information.
Third-Party Disclosure:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill your requests (e.g., shipping carriers).
Puppies Refund Policy
At Gorgeous Pomeranian Puppies, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your puppy or our services, we offer the following refund policy:
45-Day Money-Back Guarantee:
We offer a 45-day money-back guarantee on all puppies purchased from us. If you are not completely satisfied with your puppy within the first 45 days of bringing them home, you may return the puppy to us for a full refund of the purchase price. Please note that any shipping costs incurred are non-refundable.
Conditions for Refund:
- The puppy must be returned to us in good health and condition, with all necessary vaccinations and health certificates up to date.
- You must provide proof of purchase, such as a sales receipt or invoice, to be eligible for a refund.
- The refund will be processed within 7business Days after we receive the returned puppy and verify its condition.
Exceptions:
Refunds will not be issued for puppies that have been injured, neglected, or subjected to abuse or mistreatment.
We reserve the right to refuse a refund if the puppy has been altered or its health compromised in any way after leaving our care.
Customer Satisfaction:
Your satisfaction is our priority, and we strive to provide exceptional service and support throughout your puppy adoption journey. If you have any concerns or issues with your puppy, please contact us immediately, and we will work with you to find a satisfactory solution.